You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
a) For COD
We accept Cash On Delivery orders within Peninsular Malaysia location such as Viva Vertical Stage, Pole Dance Movement, Talent hub, areas around Old Klang Road & areas around Sri Hartamas.
b) For Malaysia
We currently ship within Malaysia (shipping costs will be added in at checkout).
c) For all other countries
Kindly contact us and we will provide you the shipping costs.